Policies related to affected communities

Heinzel Group actively engages with the communities surrounding its sites, promoting their social, cultural, and economic well-being through continuous dialogue and local initiatives. A structured complaint management system allows residents to raise concerns, which are then addressed locally. This ensures timely responses and strengthens trust. Transparent communication and long-standing partnerships characterize the group's approach to working with communities.The Code of Conduct and the commitment to comply with international conventions, such as the Charter of Human Rights and the core labor standards of the “International Labour Organization” (ILO), highlight Heinzel Group's opposition to child, forced, or compulsory labor, as well as any human rights violations. The group rejects business relationships that violate these principles and expects its suppliers to act responsibly within their communities. These commitments form the basis of the Group's social responsibility toward the affected communities.